Keep organisation details accurate
Organisation settings control the name and public details bidders see across your auction pages and Auction Hub. Update these details before promoting a new auction.
Use the name supporters recognise from school newsletters, charity communications, club updates, or event posters. If your legal name is different from your public fundraising name, choose the wording that will make bidders confident they are in the right place.
Choose a clear Auction Hub URL
Your Auction Hub URL is the path your community can use to find your organisation’s auctions. Choose a short, recognisable name and avoid changing it after you have shared printed materials or emails.
If you must change it, update any scheduled emails, QR codes, posters, and social posts that already contain the old link.
Review currency before auction setup
Currency affects how bids and totals appear. Confirm the right currency before creating and promoting an auction, especially if your organisation works with supporters in more than one country.
Changing currency after supporters have seen item values can cause confusion, so treat this as part of the pre-launch review.
Public auction preferences
Use public-facing settings to make your auction pages feel trustworthy and consistent with your organisation. Check profile images, names, and shared links before launch.
